IT Managed Services – A New Direction for Orient Logic

For 30 years, Orient Logic has been operating in the Georgian market, providing clients with a wide range of IT services. As the modern business environment becomes increasingly digital, managing IT infrastructure now requires significant human and time resources. In response to this, Orient Logic offers IT Managed Services, introduced nearly a year ago, which has since become one of the company’s most strategic business directions.

To learn more about this new initiative, we spoke with Orient Logic’s Technical Director, David Beraia.

M: David, what does the Managed IT Services system include, and what kind of digital projects do you support your clients with?

David Beraia:Managed IT Services are designed to manage, monitor, and optimize an organization’s IT infrastructure, network systems, and data security — enabling companies to focus entirely on their core business activities.

In addition, these services help clients address technical, security, financial, and operational challenges effectively, improving overall productivity and reducing IT operation costs.

Our Managed IT Services consist of several key components that ensure reliable, secure, and efficient IT operations.

M: Who are these services primarily designed for?

Our new business direction is tailored for organizations that need IT support and operational simplification but prefer not to — or cannot — independently manage their entire IT infrastructure.

The primary target groups include:

• Small and medium-sized businesses (SMBs)

• Large enterprises

• Startups

• Non-governmental organizations and educational institutions

• Governmental and public sector organizations

• Healthcare institutions

M: What are the most common challenges clients face, and how do managed services help address them?

Let’s take a look at the most typical problems companies encounter and how Managed IT Services help solve them:

1. Lack of technical knowledge and resources

Small and medium-sized businesses often lack sufficient IT expertise and personnel to independently manage their infrastructure.Through Managed IT Services, a team of professionals takes responsibility for monitoring, maintaining, updating, and securing IT systems — allowing companies to operate without technical interruptions.

2. Security risks and cyberattacks

With digital growth comes an increase in cybersecurity threats, and many organizations are unprepared to properly safeguard their data and privacy.As a Managed Services Provider, Orient Logic delivers continuous monitoring of networks and data security, integrating firewalls, antivirus systems, encryption, and other advanced security technologies that minimize cyber risks.

3. Limited budgets and cost control

Managing IT systems can be costly and complex, particularly for smaller companies with limited financial resources.Managed Services allow businesses to access high-quality IT support at an affordable cost, helping them optimize expenses and maintain efficiency.

4. Need for uninterrupted operations

System downtime or lack of remote support can lead to decreased productivity and business disruptions.Our team provides 24/7 monitoring and technical support, resolving issues quickly to ensure continuous business operations.

5. System upgrades and innovation

As technology rapidly evolves, it can be challenging for organizations to adopt and implement new solutions.Through Managed Services, we ensure regular IT infrastructure updates and the integration of innovative technologies, keeping businesses competitive and aligned with global tech trends.

6. Data backup and recovery planning

Data loss or system failure can cause significant damage to a business.Managed Services ensure regular data backups and recovery solutions, giving companies peace of mind that their data remains safe and recoverable.

M: What are Orient Logic’s future plans?

For three decades, Orient Logic has played an active role in developing Georgia’s IT market by offering innovative technological solutions that help clients overcome business challenges.

Our strategy is built on technological advancement, strong partnerships with international vendors, and the empowerment of local IT capabilities.

Looking ahead, we plan to continue implementing cutting-edge technologies and fostering innovation — ensuring that our clients achieve success and stability in the ever-evolving digital world.